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In this interview we talk about tough conversations, team management and how being prepared can help you stop overgiving! We’ll go over some key points like:
- Learning how to delegate
- The importance of having procedures and standard operating procedures
- Being open to other people’s thoughts and ideas
- Empowering your people
- How to tackle tough conversations
- The more conversations you avoid the more conversations you will have to have later in order to sort it out
- Prepare, execute and the need to follow up
- Sounding authentic
- Acknowledging other people’s experiences and how that impacts the way they communicate.
There’s so much stress when you’re carrying this thing that you know you have to do or you should do but you’d rather not do it because we don’t want to talk to that person. We will walk all the way around the building because we don’t want to have to talk to this person. You’re uncomfortable and it’s time wasted. When you finally have that difficult conversation, when you rip off the band-aid, there’s an actual weight lifted off your shoulders, it’s amazing!
In this episode, I have a really cool guest for you. Wendy Hofford is the President of WH Strategic Drive Inc. facilitation, training and consulting firm specializing in CliftonStrengths, Leadership, Human Resources, and Human Behaviours in the Workplace. She is a professional speaker, trainer and facilitator, a member of the Canadian Association of Professional Speakers, a certified speaker and trainer with John Maxwell Leadership and the Gallup Strengths Organization and holds a Diploma as an Adult Educator, Having extensive experience as an HR Director and Director of Operations. Wendy works with organizational leaders from the Front Line to Senior Management. as a People Management Professional. Wendy is also the author of the book, Rip off the Bandaid! Have That Tough Conversation!
Website:
Facebook Page
https://www.facebook.com/WendyHoffordLeadershipConsulting
Twitter Profile
https://twitter.com/2inspireisGr8
Rip off the bandaid: have that tough conversation (book on Amazon)
https://www.amazon.ca/Rip-off-Bandaid-Tough-Conversation/dp/1775206300
